BS&A Software names Rajitha Chaparala chief product officer

BS&A Software said Sept. 10 that it hired Rajitha Chaparala as chief product officer to guide product strategy and speed innovation for local governments. The move brings an AI and data leader to a company serving more than 3,500 municipalities across the U.S.

Why it matters: - BS&A Software serves local governments that need software for core public operations, from finance to permitting. - Chaparala’s background in product, data and AI gives BS&A a leader focused on practical technology use in regulated, complex environments. - The hire signals BS&A wants to strengthen products that help municipalities work more efficiently and serve residents better.

What happened: - BS&A Software announced Sept. 10, 2026, that Rajitha Chaparala is joining the company as chief product officer. - Chaparala will lead BS&A’s product strategy. - Jason Harrington, CEO of BS&A Software, said Chaparala’s experience with AI and data will help the company apply those technologies in practical, useful and valuable ways.

The details: - Chaparala has more than 20 years of experience leading product organizations across data, analytics, AI, SaaS, construction technology, financial services, energy and insurance. - Before BS&A, Chaparala was vice president of product, data and AI at Procore. - At Procore, Chaparala focused on practical AI adoption in a highly regulated industry, including unstructured data processing, reducing friction in core workflows and putting technology directly in customers’ hands. - Earlier, at ZoomInfo, Chaparala was head of data product management and helped integrate the EverString and Clickagy acquisitions into the company’s data platform. - At ZoomInfo, Chaparala also expanded capabilities across four products and international markets. - At Intralinks, Chaparala founded and led an AI Center of Excellence. - At Intralinks, Chaparala used natural language processing and machine learning to automate document identification and information extraction for financial workflows. - Chaparala has built and scaled product, analytics and data teams, including growth from three to 17 employees at ZoomInfo and from nine to 50 at Procore. - Chaparala holds an MBA in Technology Management from Washington State University and completed executive education at MIT.

Between the lines: - BS&A is emphasizing product leadership that can translate AI into workflow improvements, not just experimentation. - The company’s focus on local government software suggests the product role will likely center on reliability, usability and efficiency rather than consumer-style innovation. - Chaparala’s career path points to experience in turning acquisitions and emerging technologies into platform growth.

What's next: - Chaparala will shape how BS&A expands and prioritizes its product roadmap. - BS&A said the leadership change is part of its next chapter of product evolution. - Chaparala said she plans to listen, learn and work with the team to build on BS&A’s foundation and deliver products that help government organizations work more efficiently.

The bottom line: - BS&A is betting that a veteran product leader with deep AI and data experience can help sharpen its software for the public sector.